Customer Service Representative and Retail Associate

1 week ago


Newport Beach, California, United States Lutch USA Full time

We are a renowned manufacturer of high-quality hockey and sports uniforms with 30 years of experience in the market. Our team at Lutch USA is committed to excellence, and we invite you to be a part of our success story.

As a Customer Service Representative and Retail Associate, you will play a vital role in ensuring seamless customer interactions and maintaining the smooth operation of our retail store.

Key Responsibilities:

  • Process orders on a batch basis, delivered to the office approximately 1-2 times a month
  • Pack individual packages for shipping, preparing each order in USPS or FedEx boxes according to the list, also approximately 1-2 times a month
  • Engage with customers, suggesting products and handling checkout transactions (rarely)
  • Retrieve shipments from the warehouse (rarely, details to be determined)

Requirements:

  • Demonstrate strong attendance and responsibility
  • Exhibit excellent communication skills
  • Maintain a friendly and professional approach

We prefer candidates with experience in Sports Apparel or hockey equipment sales, but it's not a requirement.

This part-time position offers a competitive hourly rate of $18.00 - $19.00 per hour, with an estimated 24 hours of work per week. We value our employees' well-being and look forward to welcoming you to our in-person work environment.



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