Pool Attendant

4 weeks ago


Tucson, Arizona, United States Loews Ventana Canyon Resort Full time
Job Overview

Relax and recharge at Loews Ventana Canyon Resort, a top choice among Arizona luxury resorts. Whether you explore the best of Tucson or enjoy the stunning Catalina Mountain range, you can consider us your desert oasis. Welcome to a Sonoran Escape for the Senses.

Key Responsibilities

  • Ensure pool safety standards are adhered to, including procedures for adverse weather conditions
  • Be knowledgeable about the location and contents of the First Aid Kit
  • Greet guests arriving at the pool and provide a warm welcome
  • Provide towels to guests, escort them to chairs, and set up towels on chairs
  • Offer information about pool food and beverage service and provide menus
  • Promptly communicate food and beverage service requests to pool Food and Beverage Servers
  • Provide chilled towels and water spray bottles/spritzing according to Loews Hotels standards
  • Be knowledgeable and able to communicate all hotel Recreation offerings
  • Loan recreational items and equipment
  • Set up, refresh, and tear down cabanas
  • Assist in set-up and tear down for poolside functions
  • Clean, maintain, and position pool furniture
  • Pick up trash and dirty towels and reposition chairs throughout the shift
  • Apply excellent guest relations skills when interacting with guests
  • Perform all duties in a timely and professional manner
  • Turn in lost and found items throughout the shift according to hotel procedures
  • Monitor and maintain appropriate inventory of pool towels throughout the shift, obtaining clean towels from the laundry and returning dirty towels
  • Attend all department meetings as scheduled
  • Other duties as assigned

General Expectations

  • Promote and apply teamwork skills at all times
  • Notify the appropriate individual promptly and fully of problems and/or unusual matters of significance
  • Be polite, friendly, and helpful to guests, management, and fellow employees
  • Execute emergency procedures in accordance with hotel standards
  • Comply with required safety regulations and procedures
  • Attend appropriate hotel meetings and training sessions
  • Maintain cleanliness and excellent condition of equipment and work area
  • Comply with hotel standards, policies, and rules
  • Recycle whenever possible
  • Remain current with hotel information and changes
  • Comply with hotel uniform and grooming standards

Requirements

  • Excellent guest service skills
  • Excellent oral communication skills
  • Able to work a flexible schedule, including weekends and holidays

Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service, and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.


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