Case Manager, Student Care Advocate
3 weeks ago
Job Summary:
We are seeking a highly skilled and compassionate Case Manager to join our Student Care and Advocacy team at Penn State University. As a Case Manager, you will serve as a point of contact for students experiencing distress, providing consultation, guidance, and support to help them navigate academic and personal challenges.
Key Responsibilities:
- Provide individualized support and advocacy to students, helping them identify resources and develop action plans to address complex issues.
- Collaborate with campus community members, including faculty, staff, and parents, to provide consultation and guidance on supporting students in distress.
- Assist students in accessing University and community resources, including emergency medical care, housing, and funding in times of crisis.
- Document and maintain records of student cases in the online case management system.
- Work closely with the Director and other case managers to determine appropriate action for referred cases.
Requirements:
- Bachelor's Degree required; Master's Degree preferred in Higher Education, Student Affairs, Counseling, Psychology, Social Work, or a related field.
- One year of relevant experience in crisis management, with ability to interact effectively with diverse populations and manage complex situations.
- Excellent written and oral communication skills, with ability to work cooperatively with others in a multidisciplinary team environment.
What We Offer:
- Competitive salary range: $46,300.00 - $67,300.00
- Excellent benefits package, including medical, dental, vision, and retirement plans
- Tuition discounts for employees and their families
- Generous vacation time and sick time
- 16 paid holidays/campus closure days
How to Apply:
To be considered for this position, please submit a current resume and a cover letter that specifically addresses how your background and experience align with the requirements and responsibilities of the position.
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