Family Support Specialist

7 days ago


Stroudsburg, Pennsylvania, United States Community Services for Children Full time
Community Services for Children - Family Support Specialist Opportunity

We are a leading organization in early childhood education, recognized as a Top Workplace in the Lehigh Valley. Our mission is to prepare young children and their families for success in learning and life.

About the Role

This position offers an excellent opportunity to make a meaningful difference in the lives of families in our community. As a Family Support Specialist, you will provide exceptional customer service, conduct needs assessments, and offer referrals to ensure access to essential services.

Key Responsibilities:
  • Deliver outstanding customer service to families seeking information and support for their young children's development
  • Conduct home visits or meet with families in community settings to assess their needs and provide tailored guidance
  • Maintain accurate records and ensure timely completion of program processes, adhering to regulations and performance standards
  • Support families in applying for publicly funded early learning programs, such as Child Care Works
Requirements:
  • Bachelor's degree in social work, business administration, early childhood education, or a related field
  • Excellent communication and problem-solving skills, with ability to work collaboratively with colleagues and customers
  • Proficiency in required databases, software, and technology systems relevant to the role
  • Valid driver's license and reliable use of vehicle for work purposes
What We Offer:
  • A competitive salary of $45,000 - $60,000 per year, depending on experience
  • A comprehensive benefits package, including medical, dental, and vision coverage
  • Paid time off, vacation days, and holidays
  • A 401(k) retirement plan with agency sponsorship


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