Quality Assurance Specialist
4 weeks ago
Your Role
As a Quality Coordinator at Georgia-Pacific, you will partner with the Quality and Production teams to ensure the production and delivery of corrugated boxes that meet our high standards. Your goal will be to drive quality and customer satisfaction, while also contributing to the company's vision of becoming a World Class Leader in Quality.
Key Responsibilities
- Collaborate with teams to improve quality and customer satisfaction
- Foster a culture of quality and safety, and lead manufacturing teams in compliance with safety, health, environmental, and quality standards
- Participate in customer calls, perform site visits, and create a customer communication process to add value
- Follow up with plant teams for RCAs and corrective responses
- Utilize corrective action processes to reduce defects and minimize returns
- Monitor quality performance and identify areas for improvement
- Track Key Performance Indicators (KPIs) and drive positive change
- Assist with value-added activities to improve the overall customer experience
- Perform facility product and process verifications for compliance to expectations
- Assist the Quality Manager in achieving QMS targets
- Quality engagement with facility teams via weekly and monthly meetings
- Assist the Quality Manager in BRC, audits, readiness, and corrective actions
Requirements
- One year of experience working in manufacturing
- Bachelor of Science in a science-related or technical discipline, and/or Quality certification from a recognized industry organization
- Experience with Safe Quality Food (SQF), British Retail Consortium of Global Standards (BRCGS), and/or ISO
- Six Sigma, Lean Manufacturing, or similar experience or certification
- Industry experience in Corrugated packaging and/or food and beverage
- One year of experience working on corrugated manufacturing assets
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