Hearing Care Support Specialist

6 days ago


Helena, Montana, United States Sonova USA, Inc. Full time

About Sonova USA, Inc.

We are a team on a mission to help people enjoy the delight of hearing. Our innovative hearing care solutions bring sound to life and make a difference in people's lives.

As a Customer Support Specialist, you will play a vital role in supporting our sales efforts by providing exceptional customer service through various support mediums. This challenging and motivating assignment offers opportunities for further responsibilities and growth.

Key Responsibilities:

  • Support sales efforts through customer contact via phone, email, or chat
  • Provide timely and effective resolution to customer inquiries and issues
  • Collaborate with cross-functional teams to drive sales growth and customer satisfaction

Requirements:

  • High school diploma or equivalent required; bachelor's degree preferred
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and meet deadlines

Benefits:

  • Competitive salary range: $60,000 - $80,000 per year
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

About the Role:

This is an excellent opportunity for a motivated and customer-focused individual to join our team as a Customer Support Specialist. If you have a passion for delivering exceptional customer service and are looking for a challenging and rewarding role, we encourage you to apply.



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