Restaurant Shift Operations Manager

7 days ago


Monroe, North Carolina, United States Zaxby's Full time

About Zaxby's

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At Zaxby's, we offer a unique work environment that combines great food, fun, and an atmosphere where team members can grow and thrive. As a shift leader at Zaxby's, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that every guest has an exceptional experience.

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Estimated Salary Range:$45,000 - $60,000 per year, depending on location and experience.

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Job Description:

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We are seeking a highly motivated and organized individual to join our team as a Shift Leader. In this role, you will be responsible for managing the flow of guests, team members, and products during each shift. Your primary goal will be to ensure that every guest has a positive experience, whether they are dining in or taking their food to go.

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Responsibilities:

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  • Manage the front-of-house and back-of-house operations, ensuring seamless execution of all aspects of the restaurant.">
  • Supervise and motivate team members to provide exceptional service and maintain high-quality food production.">
  • Ensure accurate ordering, preparation, and presentation of menu items.">
  • Maintain a clean and safe working environment, adhering to company standards and health regulations.">
  • Analyze sales data and implement strategies to increase revenue and customer satisfaction.">
  • Collaborate with management to achieve sales goals, control costs, and improve overall performance.">
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Requirements:

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  • High school diploma or equivalent required; associate's or bachelor's degree preferred.">
  • Minimum 1-2 years of experience in a supervisory or leadership role in the restaurant industry.">
  • Excellent communication and interpersonal skills.">
  • Ability to work effectively in a fast-paced environment and adapt to changing situations.">
  • Demonstrated problem-solving and conflict resolution skills.">
  • Availability to work flexible hours, including evenings, weekends, and holidays.">
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Benefits:

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  • A comprehensive benefits package, including medical, dental, and vision insurance.">
  • A 401(k) plan with employer matching.">
  • Opportunities for career advancement and professional growth.">
  • A fun and dynamic work environment with opportunities to engage with our community.">
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Capability Requirements:

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  • Ability to sit, stand, and walk continuously.">
  • Occasional bending, stooping, or climbing, including the use of ladders.">
  • Frequent lifting, pushing, pulling, and carrying up to 50 pounds.">
  • Continuous use of hands and wrists for grasping and fine manipulation.">
  • Effective communication and auditory skills.">
  • Visual acuity to observe and respond to the environment.">
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Why Work at Zaxby's?

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  • Enjoy FREE meals on shift and 50% off meals off shift.">
  • Have a flexible schedule and early access to pay.">
  • Pursue paid training and opportunities to advance your career.">
  • Relish in recognition programs, employee referral incentives, and competitive benefits.">


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