Hospitality Operations Associate

1 week ago


Twinsburg, Ohio, United States Concord Hospitality Full time
Concord Hospitality - A Great Place to Work

We are a renowned hospitality company that prides itself on providing exceptional services and experiences for our guests.

Our team is passionate about delivering high-quality amenities, ensuring seamless operations, and fostering a culture of excellence.

About the Role

As a Hospitalilty Operations Associate, you will play a vital role in maintaining the cleanliness and organization of our facilities.

  • You will be responsible for making regular rounds to ensure public areas are tidy and report any issues or damages to the relevant departments.
  • Your duties will also include coordinating with housekeeping staff to prioritize tasks and handle heavy lifting requirements.
  • You will be expected to maintain open communication channels with guests, addressing their concerns and needs promptly and professionally.
Responsibilities
  1. Maintain high standards of cleanliness and organization in all public areas, reporting any discrepancies or damages to management.
  2. Work collaboratively with housekeeping staff to coordinate daily activities, prioritizing tasks and handling heavy lifting requirements when necessary.
  3. Respond to guest inquiries and concerns, providing prompt and courteous assistance to ensure their stay is enjoyable and memorable.
  4. Promote a positive and welcoming environment, upholding the values of Concord Hospitality.
Benefits

We offer competitive wages and a comprehensive benefits package to support your well-being and career growth. Our training and development programs will help you advance in your role and expand your skills.

At Concord Hospitality, we value diversity, work-life balance, and quality. Our associates say it best: We Are Concord, a great place to work for all.


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