Technical Support Specialist II

4 days ago


Pearl City, Hawaii, United States Teach In Hawaii Full time
Job Title: Technical Support Specialist II

The Hawaii State Department of Education seeks a skilled and detail-oriented Technical Support Specialist II to join our team. As a key member of our department, you will provide exceptional technical support to our users, ensuring seamless access to computer systems and applications.

About the Role:
- Provide technical assistance to users on system equipment, procedures, and computer application programs.
- Conduct hands-on training in proprietary departmental information systems applications, including installation and configuration of various applications.
- Troubleshoot hardware and software computer problems, including operating systems, internet, and applications such as Microsoft Office and electronic mail.
- Maintain contact with users to monitor effectiveness of training and reinforce technical skills.

Requirements:
- 2 years of experience in providing technical assistance and advice to users.
- Effective use of personal computers, peripheral equipment, and a variety of applications.
- Ability to interact directly with people and speak to groups of people.
- Familiarity with computers and peripheral equipment, including knowledge of hardware and software troubleshooting techniques.

Benefits:
- Competitive salary: $4,078 per month (estimated based on location and job title).
- Comprehensive benefits package, including health insurance, group life insurance, and retirement plan.
- Opportunities for professional growth and development in a dynamic and supportive work environment.

How to Apply:
Please submit your application, including a cover letter and resume, to the Hawaii State Department of Education. We look forward to hearing from you

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