Customer Service Representative Role
1 week ago
Cintas is a leading provider of uniforms and facility services, helping over 900,000 businesses across North America to get READY for the workday. We are seeking a Customer Service Representative to join our team in Cincinnati, Ohio. This role offers an exciting opportunity to provide exceptional customer service, work with a dynamic team, and grow your career in a fast-paced industry.
About the Job
This full-time position involves providing prompt issue resolution, answering customer calls, and preparing reports and invoices. The successful candidate will have excellent communication skills, a strong attention to detail, and the ability to work well under pressure. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.
Key Responsibilities
- Answer customer calls and provide prompt issue resolution
- Prepare reports and invoices
- Assist in account reconciliation
- Make outbound customer calls to obtain information and/or to provide follow-up to resolve customer issues
Requirements
- 1+ years' customer service experience
- High School Diploma/GED; Bachelor's Degree preferred
- Experience with heavy inbound and outbound calls and transferring calls
Benefits
- Competitive Pay: $17.19 - $20.95/Hour
- Comprehensive Medical, Dental, and Vision Benefits
- 401(k)/Profit Sharing/Employee Stock Ownership Program
- Disability and Life Insurance Packages
- Paid Time Off and Holidays
What We Offer
We offer a collaborative and dynamic work environment, opportunities for career growth and development, and a comprehensive benefits package. If you are a motivated and results-driven individual looking for a new challenge, we encourage you to apply.
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