Technology Support Manager

7 days ago


New York, New York, United States Skadden Arps Full time
**Job Title:** Technology Support Manager

**Job Summary:**

We are seeking a seasoned Technology Support Manager to join our team at Skadden Arps. As a key member of our IT department, you will be responsible for overseeing the technology infrastructure and ensuring the smooth operation of our office's daily activities. Your expertise will be crucial in managing absences, timekeeping, and the distribution of daily tasks.

**Key Responsibilities:**

- Manage technology infrastructure and ensure timely and high-quality support to the office.
- Collaborate with the Regional Technology Manager and White Plains engineers to plan, staff, and implement technology projects.
- Assist with budget management and maintain hardware and software inventories.
- Develop and implement operational standards and escalation procedures to maintain service levels.
- Ensure a consistent and high level of customer service and responsiveness among the Technology department.

**Requirements:**

- Thorough knowledge of computer networks, hardware, and software.
- Ability to provide in-depth analysis of various software applications.
- Current knowledge of industry best practices, trends, and techniques.
- Excellent interpersonal and communication skills.
- Ability to handle multiple projects and shifting priorities.

**About Skadden Arps:**

Skadden Arps is a leading law firm with a reputation for delivering high-quality advice and novel solutions to our clients' legal issues. We are recognized as a global powerhouse for complex transactions, litigation/controversy issues, and regulatory matters.

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