Residential Specialist
1 month ago
We are seeking a highly skilled and experienced Residential Specialist to join our team at Superior Staffing & Services. As a Residential Specialist, you will be responsible for providing exceptional customer service to residents, guests, and staff at our ultra-luxury condo. You will serve as an ambassador of hospitality, ensuring a safe and welcoming environment for all.
Key Responsibilities- Customer Service
- Provide exceptional customer service to residents, guests, and staff
- Respond to resident concerns and service requests in a timely and professional manner
- Security and Safety
- Monitor and respond to security and safety concerns
- Enforce House Rules and Regulations
- Front Desk and Porte Cochere
- Manage front desk operations, including check-in and check-out procedures
- Facilitate and direct vehicle traffic at the porte cochere
- Amenities and Services
- Provide high-level service to residents and guests in the amenities area
- Operate and maintain amenities equipment
- Communication and Teamwork
- Communicate effectively with team members using 2-way radio communications
- Support management by performing special assignments or tasks as needed
- Experience
- Minimum three (3) years' experience in security or a related field
- Experience at a 4 or 5-star hotel or luxury condominium preferred
- Knowledge and Skills
- Excellent verbal and written communication skills
- Ability to work efficiently with minimal supervision
- Understanding of computer software programs, including Microsoft Excel, Word, and Outlook
- Education and Training
- High School diploma or equivalent
- CPR and First Aid certification desired
- Hawaii Guard Card required
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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