Residential Specialist

1 month ago


Honolulu, Hawaii, United States Superior Staffing & Services Full time
Job Title: Residential SpecialistJob Summary

We are seeking a highly skilled and experienced Residential Specialist to join our team at Superior Staffing & Services. As a Residential Specialist, you will be responsible for providing exceptional customer service to residents, guests, and staff at our ultra-luxury condo. You will serve as an ambassador of hospitality, ensuring a safe and welcoming environment for all.

Key Responsibilities
  • Customer Service
    • Provide exceptional customer service to residents, guests, and staff
    • Respond to resident concerns and service requests in a timely and professional manner
  • Security and Safety
    • Monitor and respond to security and safety concerns
    • Enforce House Rules and Regulations
  • Front Desk and Porte Cochere
    • Manage front desk operations, including check-in and check-out procedures
    • Facilitate and direct vehicle traffic at the porte cochere
  • Amenities and Services
    • Provide high-level service to residents and guests in the amenities area
    • Operate and maintain amenities equipment
  • Communication and Teamwork
    • Communicate effectively with team members using 2-way radio communications
    • Support management by performing special assignments or tasks as needed
Requirements
  • Experience
    • Minimum three (3) years' experience in security or a related field
    • Experience at a 4 or 5-star hotel or luxury condominium preferred
  • Knowledge and Skills
    • Excellent verbal and written communication skills
    • Ability to work efficiently with minimal supervision
    • Understanding of computer software programs, including Microsoft Excel, Word, and Outlook
  • Education and Training
    • High School diploma or equivalent
    • CPR and First Aid certification desired
    • Hawaii Guard Card required
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.



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