JIRA Administrator

4 weeks ago


Ohio City, Ohio, United States Syntricate Technologies Full time

We are seeking a highly skilled JIRA Administrator to join our team at Syntricate Technologies. As a JIRA Administrator, you will be responsible for administering and configuring Jira Software and Confluence, including setup of new projects, boards, filters, and dashboards, and implementing best practices.

You will train new users and empower other power users through comprehensive training sessions. You will design and maintain reporting mechanisms within Jira to provide valuable insights to stakeholders.

Key responsibilities include:

  • Administering and configuring Jira Software and Confluence
  • Training new users and empowering power users
  • Designing and maintaining reporting mechanisms
  • Proactively seeking and implementing plugins to address specific needs and enhance functionality
  • Acting as a problem solver by identifying and implementing new solutions to improve workflows, schemes, screens, and overall team productivity
  • Standardizing workflows, roles, and groups across multiple departments
  • Configuring Jira for multiple departments
  • Creating automation to move Jira tickets from one department to another department
  • Assisting with user auto-provisioning
  • Utilizing expert-level Atlassian tool administration knowledge to optimize Jira and Confluence performance
  • Demonstrating proficiency in writing custom JQL to facilitate advanced search capabilities

Please reply with your updated resume and required details.



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