Medical Assistant

7 days ago


Muskegon, Michigan, United States Muskegon Family Care Full time
Job Summary:

Under the direct supervision of the Clinic Director, this Medical Phone Assistant role is responsible for answering medical-related questions, documenting correspondence, and performing various clinical duties.

Key Responsibilities:
  • Answer medical questions and provide recommendations to patients
  • Document all correspondence in the Electronic Health Record (EHR)
  • Submit pharmacy requests to providers as needed
  • Provide lab test results to patients
  • Maintain a courteous and professional attitude when interacting with patients, family members, and coworkers
Requirements:
  • High school diploma or equivalent required
  • Registered or Certified Medical Assistant through the AAMA or AMT
  • CPR/BLS certification within 6 months of employment
  • Two years of related experience and/or training preferred


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