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Service Advisor

1 month ago


Nashville, Tennessee, United States Carl Black Chevrolet of Nashville Full time

Job Summary:

We are seeking a highly skilled Service Advisor to join our team at Carl Black Chevrolet of Nashville. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Provide exceptional customer service and ensure customer satisfaction.
  • Confer with customers to understand their vehicle needs and provide recommendations for service and maintenance.
  • Prepare repair orders and estimates for customers.
  • Communicate with customers regarding the status of their vehicle repairs and provide updates on any changes to the estimate or promised time.
  • Review repair orders to ensure accuracy and completeness.
  • Maintain a professional appearance and keep work area clean.

Requirements:

  • 5+ years of experience in a service advisor or customer service role.
  • Valid driver's license.
  • Ability to pass a pre-employment drug screen and background check.

Benefits:

  • Flexible schedule.
  • Paid vacation.
  • Medical and dental insurance available.
  • Life insurance.
  • 401k.