IT Operations Specialist

5 days ago


Phoenix, Arizona, United States Kyndryl Full time
About Kyndryl

We are a leading technology company that designs, builds, and manages mission-critical systems for the world's most advanced organizations. Our team is passionate about innovation and customer satisfaction.

The Role

We are seeking an IT Operations Technician to join our Corporate IT team to support Skytap. As a key member of our team, you will be responsible for providing first-class help desk support, laptop installations, asset management, user provisioning, patching, and security protection configurations.

Responsibilities
  • New hire setup, laptop installations, and user provisioning
  • New hire orientation with a focus on Helpdesk
  • Management of user's and asset's life cycles
  • Management of assets configuration, inventory, and setting, including Security
  • General IT troubleshooting
  • Assist with Corporate IT system patching and upgrades
Requirements
  • Extensive experience in a helpdesk role
  • Expertise in Macintosh support, inventory, security etc.
  • Knowledge Okta, Slack, Google Workspace, and Azure administration
  • Self-directing and collaborative work style
  • Ability to take part in off-hours on-call rotation
What We Offer

We offer a dynamic work environment, state-of-the-art resources, and Fortune 100 clients. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. We invest heavily in you, so you can succeed and grow with us.

Get Referred

If you know someone who works at Kyndryl, you can get referred to the job. Simply select 'Employee Referral' during the application process and enter your contact's Kyndryl email address.



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