Collision Center Estimator

7 days ago


Memphis, Tennessee, United States DeSoto Collision Center Full time
About the Job:

As a Collision Center Estimator at DeSoto Collision Center, you will play a crucial role in our team's success. Your primary responsibility will be to estimate auto body repairs, ensuring accurate and efficient services for our customers. You will work closely with our team to provide exceptional customer service, manage multiple projects, and maintain a safe and organized work environment.

Key Responsibilities:
  • Estimate and Write Accurate Repair Estimates: Capture every viable job that enters the building, following DRP guidelines and company policies.
  • Customer Communication: Keep customers informed and updated throughout the repair process, adhering to DCC communication policies.
  • File Management and DRP Compliance: Ensure all files are up-to-date and accurate, meeting DRP requirements.
  • Parts and Sales: Perform part searches, place orders if needed, and encourage customers to schedule their vehicles for repair, preparing complete and accurate estimates to minimize supplements.
  • Team Engagement: Participate in morning meetings, aware of sublet repairs and status of customers' vehicles, and communicate issues or concerns to team members to resolve problems.

Requirements:
  • Valid Driver's License
  • Reliable attendance required
  • Excellent verbal and written communication skills
  • Knowledge of insurance procedures and requirements
  • Efficient in estimating systems (CCC1)
  • Ability to write accurate repair estimates
  • Ability to manage multiple projects in a fast-paced environment
  • Commitment for continued learning (I-Car)

About Our Company:

DeSoto Collision Center is a locally owned, family business serving the Southeastern Tennessee and North Mississippi areas. Our mission is to provide top-notch auto body repairs and exceptional customer service. We are committed to attracting and retaining talented, long-term employees at every level within our organization.
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