Telehealth Nurse Specialist

7 days ago


Plano, Texas, United States Baylor Scott & White The Heart Hospital - Plano Full time

The Baylor Scott & White The Heart Hospital - Plano is seeking a skilled Tele-RN to join their team. As a telehealth nurse specialist, you will be responsible for providing healthcare advice and support over the phone to patients and their families.

Job Description

A Tele-RN (telephone triage registered nurse) plays a vital role in delivering quality patient care by assessing health concerns, symptoms, and medical history through patient calls. Key responsibilities include:

  • Assessing patient health concerns, symptoms, and medical history via telephone triage
  • Providing health advice, education, and support to patients and their families
  • Triage patient calls and determine the urgency of their health concerns
  • Refer patients to appropriate healthcare providers or emergency services when necessary
  • Document patient interactions and update electronic medical records

To excel in this role, you should possess strong nursing background, excellent communication skills, and experience in patient triage and assessment. A fast-paced, high-pressure environment requires strong problem-solving skills. You should also have a solid understanding of healthcare regulations and privacy laws.

Salary and Benefits

We offer an estimated salary range of $80,000 to $110,000 per year, commensurate with experience. This is a contracted travel position with opportunities for professional growth and development.

About Us

Baylor Scott & White The Heart Hospital - Plano is committed to delivering exceptional patient care and providing a positive work environment. We are an equal-opportunity employer and strive to create a diverse and inclusive workplace.



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