Customer Service Representative
6 days ago
We are seeking a highly motivated Customer Service Representative to join our team at AAG-55 Anderson Automotive Group, LLC. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences and working in a dynamic environment.
Job SummaryThe Customer Service Representative will be responsible for providing top-notch service to customers via phone, ensuring their needs are met and exceeded. You will work closely with our team to resolve customer inquiries, address concerns, and provide solutions that meet their expectations.
Key Responsibilities- Respond to customer calls and emails in a timely and professional manner
- Analyze customer needs and provide tailored solutions to meet their expectations
- Work collaboratively with the team to resolve customer complaints and concerns
- Maintain accurate records of customer interactions and update customer information as necessary
- Participate in ongoing training and development programs to enhance skills and knowledge
To succeed in this role, you will need:
- 2 years of experience in customer-facing roles, preferably in the automotive industry
- Excellent communication and interpersonal skills
- Able to work in a fast-paced environment and handle multiple tasks simultaneously
- Familiarity with CRM software and other technology systems
- A high school diploma or equivalent required; associate's degree preferred
We offer a competitive salary of $17/hour, with weekly bonus potential available (up to $250 weekly). Our comprehensive benefits package includes medical, dental, vision, and 401(k) plans, paid time off, and opportunities for career growth and development.
Why Choose Us?At AAG-55 Anderson Automotive Group, LLC, we value our employees and strive to create a positive work environment that fosters collaboration, innovation, and excellence. We believe in investing in our people and providing them with the tools and resources they need to succeed. If you are a motivated and customer-focused individual who is looking for a rewarding career opportunity, we encourage you to apply.
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