Client Support Specialist

4 weeks ago


Londonderry, New Hampshire, United States Bath Flip Full time
Position Overview

We are in search of a dedicated Customer Service Representative to enhance our operations at Bath Flip. In this role, you will be instrumental in delivering exceptional assistance to our clientele through multiple communication channels. This position presents a valuable opportunity for professional advancement within our organization.

Key Responsibilities:
  • Address customer inquiries through various mediums including phone, email, and chat
  • Provide customers with detailed product information, assist with orders, and manage returns
  • Effectively resolve customer issues in a timely and professional manner
  • Accurately process orders and handle payments
  • Efficiently schedule service requests and job appointments
  • Maintain and update customer records as necessary
Qualifications:
  • Previous experience in a customer service role is advantageous
  • Ability to establish rapport with clients and comprehend their requirements
  • Outstanding communication and interpersonal abilities
  • Strong multitasking skills in a dynamic environment
  • Familiarity with Microsoft Office and CRM systems
  • High school diploma or equivalent educational background
About Bath Flip:

Bath Flip has established itself as a reputable provider of premium bathroom products for over twenty years. We pride ourselves on our wide-ranging selection and superior customer service. Our organizational culture emphasizes support and inclusivity, making it an excellent environment for professional growth.



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