Front Desk Representative

4 weeks ago


Plano, Texas, United States Jefferson Dental and Orthodontics Full time
Transform Lives with Jefferson Dental and Orthodontics

We're seeking a dedicated and compassionate Front Desk team member to join our life-changing team at Jefferson Dental and Orthodontics. As a Patient Concierge, you'll be the first impression and final memory for our patients, providing exceptional customer service and ensuring a 5-star experience.

Key Responsibilities:

  • Deliver outstanding customer service to patients, addressing their needs and concerns with empathy and professionalism
  • Manage patient paperwork, scheduling appointments, and verifying insurance information with accuracy and efficiency
  • Collaborate with the team to maintain a positive and supportive office culture, fostering open communication and trust

What We're Looking For:

  • A customer-focused individual with excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Basic computer skills, including Microsoft Office, with a willingness to learn and adapt to new systems

Benefits and Perks:

  • Competitive hourly rate and bonus structure, with opportunities for growth and advancement
  • Comprehensive benefits package, including medical, dental, and vision coverage
  • Generous paid time off and vacation packages
  • Access to ongoing training and development opportunities

Requirements:

  • High school diploma or equivalent required; dental office experience a plus
  • Basic Microsoft Office skills, including Excel, Outlook, and Word

Why Join Us:

  • Be part of a dynamic and supportive team dedicated to delivering exceptional patient care
  • Enjoy a comprehensive benefits package and opportunities for growth and advancement
  • Contribute to a positive and inclusive work environment that values diversity and teamwork


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