Front Desk Representative
4 weeks ago
We're seeking a dedicated and compassionate Front Desk team member to join our life-changing team at Jefferson Dental and Orthodontics. As a Patient Concierge, you'll be the first impression and final memory for our patients, providing exceptional customer service and ensuring a 5-star experience.
Key Responsibilities:
- Deliver outstanding customer service to patients, addressing their needs and concerns with empathy and professionalism
- Manage patient paperwork, scheduling appointments, and verifying insurance information with accuracy and efficiency
- Collaborate with the team to maintain a positive and supportive office culture, fostering open communication and trust
What We're Looking For:
- A customer-focused individual with excellent communication and interpersonal skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Basic computer skills, including Microsoft Office, with a willingness to learn and adapt to new systems
Benefits and Perks:
- Competitive hourly rate and bonus structure, with opportunities for growth and advancement
- Comprehensive benefits package, including medical, dental, and vision coverage
- Generous paid time off and vacation packages
- Access to ongoing training and development opportunities
Requirements:
- High school diploma or equivalent required; dental office experience a plus
- Basic Microsoft Office skills, including Excel, Outlook, and Word
Why Join Us:
- Be part of a dynamic and supportive team dedicated to delivering exceptional patient care
- Enjoy a comprehensive benefits package and opportunities for growth and advancement
- Contribute to a positive and inclusive work environment that values diversity and teamwork
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