Finance Associate

4 weeks ago


Phoenix, Arizona, United States Liquidity Services, Inc. Full time
Job Title: Finance Associate

Liquidity Services, Inc. is seeking a highly skilled Finance Associate to join our team. As a key member of our finance department, you will be responsible for all payment processing functions, collections, sales reporting, and customer service duties.

Responsibilities:
  • Generate and email invoices to customers
  • Resolve invoicing and customer payment issues
  • Apply payments to invoices with great accuracy
  • Review payments received from prior days to verify accuracy in previous days' application
  • Determine tax liability on invoices and collect all required paperwork
  • Receive customer service calls/emails and respond in a professional and timely manner
  • Handle in-person customer service requests
  • Contact customers to notify them of unpaid invoices, help resolve, and collect payment
  • Mitigate risk by reviewing high-dollar and fraud-related sales, keeping accurate records for review
  • Negotiate sales opportunities for unpaid items
  • Process refunds and keep accurate records for auditing purposes
  • Accurately reflect sales for daily, weekly, and monthly reporting
  • Review and approve all customer registrations for the website
  • Maintain Petty Cash and report out monthly
  • New Supplier Set-up in Accounting Software
  • Reconcile Merchant Accounts
  • Reconcile Incoming Buyer Cash Receipts
Qualifications:
  • High School Diploma/GED preferred
  • 2+ retail cash handling experience preferred

Skills:

  • Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
  • Superior attention to detail
  • Must possess excellent organizational skills; detail-orientated with ability to quickly switch between tasks
  • Microsoft Office skills required, including Excel skills; advanced skills preferred
  • Familiarity with Arizona Tax laws/paperwork requirements preferred

Ability:

  • Ability to work well in a team environment and independently
  • Ability to deal with difficult situations, including difficult customers
  • Ability to work in a fast-paced environment and multi-task
  • Trustworthy, honest, customer-centric individuals with the desire to work hard to support common goals
  • Demonstrate a high degree of accuracy and productivity
  • Familiar with and capable of operating standard office equipment

Location: Phoenix, AZ

Work Conditions: Must be able to work in a sitting position for 8 hours per day. Some lifting (up to 20 pounds) may be required.

Liquidity Services, Inc. is an Equal Opportunity Employer.



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