Finance Associate
4 weeks ago
Liquidity Services, Inc. is seeking a highly skilled Finance Associate to join our team. As a key member of our finance department, you will be responsible for all payment processing functions, collections, sales reporting, and customer service duties.
Responsibilities:- Generate and email invoices to customers
- Resolve invoicing and customer payment issues
- Apply payments to invoices with great accuracy
- Review payments received from prior days to verify accuracy in previous days' application
- Determine tax liability on invoices and collect all required paperwork
- Receive customer service calls/emails and respond in a professional and timely manner
- Handle in-person customer service requests
- Contact customers to notify them of unpaid invoices, help resolve, and collect payment
- Mitigate risk by reviewing high-dollar and fraud-related sales, keeping accurate records for review
- Negotiate sales opportunities for unpaid items
- Process refunds and keep accurate records for auditing purposes
- Accurately reflect sales for daily, weekly, and monthly reporting
- Review and approve all customer registrations for the website
- Maintain Petty Cash and report out monthly
- New Supplier Set-up in Accounting Software
- Reconcile Merchant Accounts
- Reconcile Incoming Buyer Cash Receipts
- High School Diploma/GED preferred
- 2+ retail cash handling experience preferred
Skills:
- Excellent written and verbal communication skills required; bilingual preferred (English/Spanish)
- Superior attention to detail
- Must possess excellent organizational skills; detail-orientated with ability to quickly switch between tasks
- Microsoft Office skills required, including Excel skills; advanced skills preferred
- Familiarity with Arizona Tax laws/paperwork requirements preferred
Ability:
- Ability to work well in a team environment and independently
- Ability to deal with difficult situations, including difficult customers
- Ability to work in a fast-paced environment and multi-task
- Trustworthy, honest, customer-centric individuals with the desire to work hard to support common goals
- Demonstrate a high degree of accuracy and productivity
- Familiar with and capable of operating standard office equipment
Location: Phoenix, AZ
Work Conditions: Must be able to work in a sitting position for 8 hours per day. Some lifting (up to 20 pounds) may be required.
Liquidity Services, Inc. is an Equal Opportunity Employer.
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