Product Support Representative
1 month ago
We are seeking a skilled Product Support Representative to join our team at Five Star Call Centers. As a Product Support Representative, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:
- Assist customers with product-related inquiries and issues via phone, email, and chat.
- Provide technical support and training to customers on our products and services.
- Identify and resolve customer issues in a timely and professional manner.
- Escalate complex issues to senior team members as needed.
Requirements:
- 1 year of customer service or technical support experience.
- 1 year of previous call center or office background experience required.
- Technical savvy and ability to learn new products and services quickly.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
What We Offer:
- Competitive hourly rate of $14/hour, plus shift differential.
- Opportunity to work with a dynamic and growing company.
- Paid training and professional development opportunities.
At Five Star Call Centers, we are committed to providing exceptional customer service and support to our clients. If you are a motivated and customer-focused individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity.
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