Front Desk Coordinator and Patient Care Specialist
7 days ago
We are seeking a highly skilled and professional front desk coordinator to join our well-established practice at Cloud Chiropractic Wellness & Rehab in LA Habra. As the face of our practice, you will play a key role in maintaining great customer service, reputation, and image.
Key Responsibilities:
- Provide exceptional patient care and service, ensuring a positive experience for all patients
- Manage appointment scheduling, check-in, and check-out processes
- Respond to patient inquiries, resolve issues, and provide information about services offered
- Maintain accurate records, including patient data, insurance information, and treatment plans
- Coordinate with practitioners, staff, and external partners to ensure seamless operations
Requirements:
- 1-2 years of experience in a related field, preferably in a chiropractic or medical office setting
- Strong communication and interpersonal skills, with the ability to work effectively with diverse individuals
- Proficient in phone, computer, and software applications, including scheduling and billing systems
- Ability to maintain confidentiality and handle sensitive patient information
Preferred Qualifications:
- Previous experience in a Chiropractic office is a plus
- Spanish speaking preferred but not required
- Experience in Personal Injury care preferred but not required
Compensation: $16-$18/hour based on experience.
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