Customer Experience Ambassador
21 hours ago
Be the spark that brightens days and ignites your career with TTEC's award-winning employment experience.
We're seeking a Bilingual Customer Service Representative – Spanish-English to join our team in Malta, NY. As part of our team, you'll be a part of bringing humanity to business. Our employees have spoken – our purpose, team, and company culture are amazing
We're certified as a Great Place to Work in the United States, and we're proud to offer a supportive environment for your career and professional development. You'll work alongside a global team of curious lifelong learners guided by our company values.
As a Customer Service Representative, you'll be the face and smile of the operations, answering incoming communications from customers, conducting research to provide answers, and resolving escalated or complex concerns. You'll have ownership over providing exceptional customer experiences and making a real difference in people's lives.
To succeed in this role, you'll need at least 1 year of customer service experience, high school diploma or equivalent, great written and verbal communication skills in Spanish-English, and computer experience. We also offer a range of benefits, including paid time off (PTO), wellness and healthcare benefits, and opportunities for tuition reimbursement.
You can expect a competitive salary, starting at $19.92 per hour, plus performance bonus opportunities. Join us in Malta, NY, and be a part of an inclusive culture and community-minded organization where giving back is encouraged.
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