Customer Service Representative

3 weeks ago


Blue Earth, Minnesota, United States CCFBank Full time
About CCFBank

CCFBank is a leading financial institution with a strong presence in Wisconsin and Minnesota. We are committed to providing exceptional customer service and fostering a positive work environment for our employees.

Job Summary

We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. As a key member of our branch team, you will be responsible for delivering exceptional customer service, processing transactions, and promoting bank products and services.

Responsibilities

The ideal candidate will have excellent communication and interpersonal skills, with the ability to multitask and prioritize tasks effectively. Key responsibilities will include:

  • Assisting customers with various financial transactions, including deposits, withdrawals, and transfers.
  • Providing excellent customer service and actively listening to and addressing customer questions or concerns.
  • Understanding customer requirements and introducing them to new products and services.
  • Collaborating with team members to achieve branch goals.
  • Maintaining and ensuring compliance with all bank policies, procedures, and processes, as well as all applicable state and federal banking laws, rules, and regulations.
Requirements

To be successful in this role, you will need:

  • At least one (1) year of customer service experience.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and prioritize tasks effectively.
What We Offer

We are proud to offer a comprehensive benefits package, including:

  • Health, Vision & Dental Plans.
  • Health Savings Account (HSA) with CCF Contributions.
  • Health Reimbursement Arrangement.
  • Flexible Spending Account.
  • Employer Paid Life Insurance and Long-Term Disability Plans.
  • Voluntary Life Insurance and Short-Term Disability Plans.
  • Accident and Critical Illness Plans.
  • Hospital Indemnity.
  • 401K Retirement Plan and Company Match.
  • Paid Time Off, Bereavement Leave, and Paid Holidays.
  • Parental Leave.
  • Company-Wide Wellness Program.
  • Employee Achievement Program.
  • Colleague Referral Program.
  • Professional Development Reimbursement Program.
  • Career Planning.
  • Colleague Pricing on Secondary Market Mortgage Loans.
  • Colleague Beyond Save & Spend Accounts Perks.
Estimated Salary

We are offering a competitive salary of $45,000 - $55,000 per annum, depending on experience.

What You Can Expect

At CCFBank, you will be more than just a number - you will be a valued partner and team member. We are committed to investing in our colleagues and providing them with the tools they need to grow and develop their careers. Join our team and discover a rewarding and challenging career in the financial industry.



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