Patient Access Representative
1 week ago
We are seeking a skilled Patient Access Representative to join our team at Trinity Health. As a Patient Access Representative, you will play a critical role in ensuring the smooth registration and admission process for patients.
Key Responsibilities- Registration and Admission: Verify patient insurance benefits, check for pre-certification, authorization, and referral requirements, and secure patient signatures for required hospital forms.
- Customer Service: Provide professional, quality customer service, timely resolution to customer problems, and coordination of services to all customers.
- Revenue Cycle Management: Communicate revenue cycle-related issues to patients, physicians, physician office staff, and other hospital colleagues.
- Team Collaboration: Rotate into various areas of Patient Access and work a variety of shifts to support the team's efforts.
- Education: High School diploma or equivalency.
- Experience: Minimum 2-4 years of related experience in insurance verification and medical office/hospital customer service.
- Competitive Salary
- Comprehensive Benefits, including medical, dental, and vision coverage, retirement savings program, paid time off, and tuition reimbursement.
- Free Parking
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. We are committed to creating a unified workforce through training and education, recruitment, retention, and development. We recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities we serve and strive to produce positive health outcomes.
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