Telecommunications Network Specialist

4 weeks ago


Reston, Virginia, United States Bluebird Staffing Full time
Job Title: Telecom Engineer II

Job Summary:

The Telecom Engineer II is responsible for designing, installing, administering, and optimizing telecom servers and related components to achieve high performance of various telecom applications. This includes applying system analysis techniques and procedures, consulting with hospital personnel to determine telecom hardware and software needs, and ensuring the availability and reliability of all communication systems and applications.

Responsibilities:

  • Plans, designs, implements, and supports new and existing voice and telecom infrastructure of the hospital.
  • Maintains optimal functionality and ensures operational effectiveness of all communication systems.
  • Monitors performance and plans for capacity requirements of all physical and virtual servers related to Telecommunications.
  • Manages and provides Tier 3 support for all telecommunications topologies.
  • Supports telecommunications applications, including Call Manager, Call Manager Express, Rauland Responder V integration, Unity Connection, Unified Contact Center Express, Unified Presence, SPOK, Jabber, WebEx, Milestone Security, and Epic Rover integration.
  • Works closely with hospital departments, other Information Technology technical staff, and vendors in project planning of complex telecommunications configurations.
  • Proactively monitors and analyzes telecommunications data to identify trends and determine ideal solutions.
  • Develops and maintains documentation of all incidents and procedures on equipment, services performed, and configuration specifications to establish a history and reference source.
  • Installs, maintains, and supports all communications software and licensing.
  • Provides training, technical assistance, and support to the Information Technology staff when necessary.

Requirements:

  • Associates degree in Computer Sciences or Telecommunications Technology, or a related field is required.
  • Intermediate level certification such as CCNA with emphasis on Voice or comparable required.
  • 4+ years of experience as a Telecommunications Engineer with advanced telecommunications and network experience required.


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