Food Service Operations Manager

3 days ago


Brockton, Massachusetts, United States Gecko Hospitality Full time

We are seeking a highly skilled Food Service Operations Manager to join our team at Gecko Hospitality. As a key member of our leadership team, you will be responsible for overseeing the day-to-day operations of our Prepared Food Department.

About the Role

As a Food Service Operations Manager, you will be responsible for ensuring the overall health and success of the Prepared Food Department. This includes achieving service-oriented goals, managing team members, and maintaining high standards of quality and customer satisfaction.

Key Responsibilities
  • Manage and coordinate the activities of the culinary and stewarding teams.
  • Oversee the lead chef and ensure that all food preparation meets our high standards.
  • Maintain sanitation and adherence to protocols, following organizational standards.
  • Develop and implement new initiatives to improve department performance and customer satisfaction.
  • Collaborate with other departments to ensure seamless execution of store operations.
Requirements
  • A minimum of 3 years experience in a similar role.
  • Proven record of leading teams and driving results.
  • Knowledge of cuisine and ability to innovate menus.
  • Strong communication and interpersonal skills.
  • The ability to speak Spanish and/or Portuguese is a plus.
  • Skills in Customer Service, Inventory Management, Leadership, and Training.
  • Physical ability to work in high-temperature and cold environments (like kitchens, hot food cases, walk-in coolers, and freezers), lift up to 50 pounds, and stand for long periods.
What We Offer
  • An estimated salary range of $60,000 - $80,000 per year.
  • A comprehensive benefits package, including medical, dental, and vision coverage.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.


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