Customer Service Professional

4 days ago


Madison, Wisconsin, United States Bold MK Full time
Job Overview

Bold MK is seeking a skilled Customer Service Professional to join our team as a Call Center Representative. This role involves handling customer inquiries, resolving issues, and providing exceptional service in a fast-paced environment.

Key Responsibilities
  • Respond to customer calls and emails promptly and professionally.
  • Provide accurate information about products, services, and policies.
  • Resolve customer complaints and concerns effectively.
  • Collaborate with team members to resolve complex issues.
Requirements
  • High school diploma or equivalent (required).
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
Benefits
  • Competitive salary of $45,000 per year.
  • Health, dental, and vision insurance.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.


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