Technical Solutions Consultant

4 weeks ago


St Louis, Missouri, United States Segra Full time

Job Title: Solutions Engineer

Job Summary:

We are seeking a highly skilled Solutions Engineer to join our team at Segra. As a Solutions Engineer, you will be responsible for providing technical guidance and support to our sales team, as well as interacting with customers to understand their requirements and ensure that our capabilities are accurately described.

Key Responsibilities:

  • Provide technical support and guidance to the sales team to ensure successful customer interactions.
  • Interact with customers to understand their requirements and ensure that our capabilities are accurately described.
  • Design and create customized solutions for customers and the sales team, including logical drawings, fiber route maps, and statements of work.
  • Partner with local sales leadership to drive revenue and market expansion.
  • Review RFPs to identify key technical design requirements and provide technical guidance on our ability to accommodate customer requests and deliver a compliant solution.
  • Be the expert on all things UPN and provide regular ongoing technology/product/process training to new and existing UPN sales team members.
  • Evaluate and qualify inside/outside plant and electronics economics of each opportunity.
  • Perform duties in partnership with Network engineering and Operations teams to guarantee successful deployments.
  • Oversee the estimating steps within UPN's CRM to ensure timely and accurate results.
  • Regularly lead scheduled technology discussion conference calls.

Requirements:

  • Bachelor's Degree in a technology-related field preferred.
  • Prior experience as a Pre-Sales/Solutions Engineer in Telecommunications or Network Focused Information Services (XaaS, IoT, etc.) preferred.

Skills and Abilities:

  • Understanding of Fiber Optic Network Design principles and implementation.
  • Understanding of Metro Ethernet and design concepts.
  • Understanding of the Internet and how service is delivered to an Enterprise network.
  • Understanding of the Critical Infrastructure and supporting Application Environment within an Enterprise Production Network.
  • Understanding of both Private and Public Cloud Infrastructure Concepts.
  • Understanding of the OSI model.
  • Understanding of DWDM, MPLS, WAVE, EPL, IP, BGP, and Voice.
  • Conceptual understanding of SD-WAN, Network Security, and DDoS.
  • Possess well-developed organizational, project management, and multi-tasking skills.
  • Ability to operate in a high-paced and evolving environment.
  • Understanding of how to effectively communicate technical solutions (written & verbal).
  • Understanding of how to be a dynamic public speaker.
  • Ability to develop and maintain both internal and external relationships.
  • Attention to detail is a must.

Physical Requirements:

The Solutions Engineer will have to spend long hours sitting, using office equipment and computers which can cause muscle strain. The Solutions Engineer may also have to do some light lifting of supplies and materials from time to time.

Segra is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company.


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