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Automotive Service Representative

4 weeks ago

Valencia, California, United States Infiniti of Valencia Full time
Job Summary:

We are seeking a highly organized and professional Automotive Cashier/Receptionist to join our team at Infiniti of Valencia. As the first point of contact for our customers, you will be responsible for handling customer transactions, managing incoming calls, and providing administrative support to ensure the smooth operation of our dealership.

Key Responsibilities:

  • Greet and welcome customers in a friendly and professional manner.
  • Handle customer transactions, including processing payments and issuing receipts.
  • Answer and direct incoming phone calls.
  • Manage service loaner fleet.
  • Schedule service appointments and maintain appointment logs.
  • Assist with clerical duties such as filing, data entry, and managing records.
  • Ensure the reception area is clean, organized, and welcoming.
  • Provide excellent customer service by addressing inquiries and resolving any issues promptly.
  • Collaborate with other departments to ensure seamless operations.

Requirements:

  • High school diploma or equivalent.
  • Previous experience in a cashier or receptionist role, preferably in the automotive industry.
  • Strong communication and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Proficient in using computers and office software.
  • Customer-focused attitude with a commitment to providing outstanding service.
  • Ability to handle transactions accurately and efficiently.
  • Reliable and punctual with a professional appearance.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Friendly and supportive work environment.