Strategic Human Resources Advisor
7 days ago
About the Role
Orion Group is seeking a skilled HR Specialist to provide exceptional customer experience inquiries related to the Service catalog and support Employee and Manager self-service for our pharmaceutical client in North Chicago, IL.
The HR Specialist will play a vital role in supporting FTE Employees and Managers with their administrative and operational needs by opening tickets/cases and answering HR customer questions through standard screens, scripts, and developed procedures for inquiry resolution.
Key Responsibilities:
• Respond to general inquiries and redirect misplaced calls
• Utilize procedures, policy manuals, knowledge databases, and other reference materials to answer employee and manager inquiries and resolve HR transactions
• Guide HR Employee Self-Service and Manager Self-Service transactions
• Execute select HR-related transactions (e.g., data changes) or escalate issues as needed
• Input data into Workday to transact on customer requests
• Escalate Employee and Manager inquiries to Tier II Functional Specialists when specific, in-depth functional knowledge is required
• Document all employee inquiries, issues, and transactions in case management tools as required
• Participate in continuous improvement workshops and projects as requested
• Participate in ad hoc projects as required
Required Qualifications:
• High School Diploma or GED Equivalent
• 1+ years' experience within Human Resources
• 1+ years' experience in customer service
• Strong customer service and interpersonal skills
• Familiarity with HR service and processes as well as HRIS tools and systems
• Ability to navigate computerized data entry systems and other relevant applications
• Ability to follow standard procedures and processes
• Ability to escalate issues timely to the right group
• Ability to handle confidential and sensitive information
Desirable Skills:
• Empathetic; great customer service skills
• Experience with case management / taking back-to-back calls
• Spanish/French Canadian speaking skills a plus, for supporting PR and Canada
-
Strategic Human Resources Business Partner
7 days ago
Chicago, Illinois, United States Rush Full timeAbout the RoleWe are seeking a highly experienced and results-driven Strategic Human Resources Business Partner to join our team at Rush. This is an exciting opportunity for an HR professional who wants to make a real impact in the healthcare industry.ResponsibilitiesSupport the Sr. Director, HR Business Partner and AVP, Talent Management in driving,...
-
IT Strategic Advisor
3 days ago
Chicago, Illinois, United States Framework IT Full timeJob SummaryWe are seeking an IT Strategic Advisor to join our team at Framework IT in Chicago. As a trusted advisor, you will work closely with clients to understand their business objectives and develop tailored technology solutions to drive growth and success.About UsFramework IT is a premier IT Managed Service Provider with a strong focus on delivering...
-
Strategic Recruiter for Human Resources
1 week ago
Chicago, Illinois, United States Chicago Commons Association Full timeAbout UsChicago Commons Association has been empowering children, families, and seniors to live richer lives for over a century. Our organization is committed to making a positive impact in the community through various programs and initiatives.Salary and BenefitsWe offer a competitive salary of $85,000 per year, along with a comprehensive benefits package...
-
Human Resources Business Partner
3 weeks ago
Chicago, Illinois, United States Benihana HQ (Restaurant Support Center) Full timeJob OverviewBenihana HQ (Restaurant Support Center) is seeking an experienced Human Resources Manager to join its team. This role will be responsible for providing strategic HR guidance and support to the organization, focusing on employee relations, compliance, and talent management.
-
Human Resources Business Strategist
7 days ago
Chicago, Illinois, United States ANSYS Full timeCompensation: $120,000 - $180,000 per yearAnsys is a world-renowned leader in simulation software, driving innovation and advancing human progress.We are seeking an experienced Human Resources Business Strategist to join our team and provide strategic HR advice to our Ansys Customer Excellence (ACE) organization. This role will serve as the country HR...
-
Chicago, Illinois, United States project44 Full timeAbout project44At project44, we're pushing the boundaries of how supply chains operate. Our mission is to make global logistics work seamlessly.We've created an Advanced Visibility Platform that optimizes the movement of products worldwide, offering unparalleled resiliency, sustainability, and value to our clients. As the industry leader in this space, we've...
-
Human Resources Development Coordinator
7 days ago
Chicago, Illinois, United States Motorola Solutions Full timeCompany OverviewMotorola Solutions is a leading provider of mission-critical communications devices and networks, AI-powered video security & access control, and command center software. We're dedicated to helping people be their best in the moments that matter.Job SummaryWe're seeking a highly motivated Human Resources Development Coordinator to support our...
-
Human Resources Manager
6 days ago
Chicago, Illinois, United States Friend Health Full timeJob OverviewFriend Health seeks a skilled Human Resources Generalist to support their team. This role involves implementing various human resources activities, including talent acquisition, recruiting, onboarding and offboarding processes, employee relations, compliance, compensation, benefits, training, and record management.
-
Human Resources Generalist
3 days ago
Chicago, Illinois, United States Boston Consulting Group Full time**Boston Consulting Group Overview**Boston Consulting Group is a leading management consulting firm that pioneered strategy consulting over 50 years ago. We continue to innovate and redefine the industry by offering multiple career paths for top talent to have a real impact on business and society.We are committed to supporting our employees in discovering...
-
Human Resources Professional
2 weeks ago
Chicago, Illinois, United States Illinois Northern District Court Full timeQualificationPreference for completion of a master’s degree from an accredited college or university in a closely related field, such as Human Resources, Human Services, or Business Administration.General ExperienceCompensation and classification level will be set based on work experience, qualifications, and salary history of the successful candidate.To...
-
Human Resources Leadership Position
6 days ago
Chicago, Illinois, United States Anixter Center Full timeJob OverviewAnixter Center seeks a seasoned Human Resource Director to spearhead the organization's HR function, driving strategic initiatives and ensuring compliance with regulatory requirements. This key leadership role requires a proven track record in labor relations, talent management, and organizational development.
-
Chicago, Illinois, United States Spaulding Ridge Full timeSpaulding Ridge, a leading technology consulting firm, is seeking an experienced Strategic Legal Advisor for Cloud-Based Services. As General Counsel, you will serve as a key advisor to our corporate leadership, providing comprehensive legal support across all aspects of our business operations.This role offers the opportunity to leverage your expertise in...
-
Senior Human Resources Strategist
1 week ago
Chicago, Illinois, United States Cook County Full timeJob OverviewThe Cook County Government seeks a highly skilled and experienced Senior Human Resources Strategist to support the Chief Human Resources Officer in planning, developing, and implementing programs for improving personnel effectiveness. The ideal candidate will have a strong background in human resources administration and personnel management,...
-
Human Resources and Compliance Specialist
1 week ago
Chicago, Illinois, United States Senior Lifestyle Corporate Office Full timeJob Title: Human Resource and Compliance ManagerWe are seeking a highly skilled Human Resource and Compliance Manager to join our team at Senior Lifestyle Corporate Office.
-
Human Resources Coordinator
7 days ago
Chicago, Illinois, United States F.H. Paschen Full timeJob SummaryWe are seeking a skilled Human Resources Assistant to join our team at F.H. Paschen. As a key member of our HR department, you will be responsible for maintaining the HRIS system, providing administrative support to the HR Manager, and ensuring seamless operations in payroll, benefits, and recruiting.
-
Human Resources Business Partner
1 week ago
Chicago, Illinois, United States Cintas Full timeJob SummaryCintas Corporation is a leading provider of uniforms, mats, mops, and other products to the facilities management industry. We are seeking a highly skilled Human Resources Manager II to oversee all general areas of human resources in our Chicago location.About UsWe help over 900,000 businesses across North America get ready for the workday by...
-
Human Resources Business Partner
6 days ago
Chicago, Illinois, United States Chicago Metropolitan Agen Full timeAbout the RoleThe Chicago Metropolitan Agency for Planning (CMAP) is a mission-driven organization serving the region's comprehensive planning needs. As an HR Generalist, you will provide critical support to the Human Resources division.We are seeking a skilled professional with at least two years of experience working with employees or in a human resources...
-
Human Resources Support Specialist
1 week ago
Chicago, Illinois, United States F.H. Paschen Full timeAbout the RoleThis HR Assistant will be responsible for managing the Kronos/Workforce Ready system, overseeing various workflows, and ensuring seamless communication between departments. A strong understanding of confidentiality and proficiency in Microsoft products are essential for this role.RequirementsAssociate degree required; Bachelor's degree in Human...
-
Human Resources Director
5 days ago
Chicago, Illinois, United States The Judge Group Full timeThe Judge Group is seeking a Human Resources Director to oversee operations at three manufacturing sites. This role will be based in Chicago with regular travel to Pennsylvania.As a Human Resources Director, you will provide day-to-day employee relations and performance counseling, ensuring fair and consistent administration of human resources policies and...
-
Human Resources Generalist
7 days ago
Chicago, Illinois, United States Creative Financial Staffing Full timeRole Overview:We are seeking a skilled Payroll/HR Manager to join our team at Creative Financial Staffing. This is an excellent opportunity for someone to take on a challenging role that combines payroll and human resources responsibilities.About the Role:This is a full-time position with a salary range targeting $55-65k per year.The successful candidate...