Customer Service Operations Manager
1 week ago
Welcome to Envoy Air, a leading regional airline providing exceptional service to American Airlines under the American Eagle brand. We are seeking a highly motivated and experienced Customer Service Operations Manager to join our team.
We offer a competitive salary of $60,000 per year, commensurate with experience, and a comprehensive benefits package that includes health, dental, and vision insurance, as well as 401(k) matching.
Job Description:In this role, you will be responsible for overseeing the day-to-day operations of our customer service team, ensuring that all agents are equipped to provide exceptional service to our passengers. You will also be responsible for scheduling, manpower utilization, and maintaining a safe and consistent operation.
You will work closely with our leadership team to develop and implement strategies to improve customer satisfaction and loyalty. You will also be responsible for conducting agent observations, investigating operational issues, and resolving customer complaints in a timely and professional manner.
Required Skills and Qualifications:- Minimum 1 year of customer service experience
- Prior experience in a supervisory or management role is preferred
- Ability to work rotating shifts, including nights, weekends, and holidays
- Flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
- Competitive salary of $60,000 per year
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) matching
- Opportunities for professional growth and development
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced professional looking for a challenging and rewarding role, we encourage you to apply.
-
Operational Food Service Manager
1 week ago
Tallahassee, Florida, United States Legends Full timeLegends, a holistic agency delivering solutions for legendary brands, is seeking an Operational Food Service Manager to support all food and beverage operations.Job OverviewThis position involves assisting in staffing, scheduling, training, and counseling of staff while maintaining high-volume food and beverage inventory. Direct interaction with customers...
-
Customer Service Representative
4 days ago
Tallahassee, Florida, United States Southwest Georgia Oil Company Full timeWe are seeking a Customer Service Representative to join our team at Southwest Georgia Oil Company. As a key member of our sales floor, you will provide exceptional customer service to all customers through fast and courteous service.This position is responsible for receiving and disbursing money for goods sold in the store. The ideal candidate will have...
-
Data Center Operations Manager
1 week ago
Tallahassee, Florida, United States Air Force Civilian Service Full timeAbout the Air Force Test Center: The Air Force Test Center (AFTC) is the epicenter of innovation and excellence in aerospace testing. As a trusted leader, we take pride in pushing the boundaries of what's possible, driving cutting-edge technology, and ensuring our warfighters have the edge they need to succeed.Join us in our mission to revolutionize the...
-
Customer Service Ambassador
3 weeks ago
Tallahassee, Florida, United States Joan Cravens Construction Inc Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Joan Cravens Construction Inc.The successful candidate will be responsible for managing customer queries and complaints, processing orders and modifications, and escalating issues across various communication channels.This is an excellent opportunity for someone who...
-
Coffee Operations Manager
3 days ago
Tallahassee, Florida, United States Lucky Goat Coffee Full timeLucky Goat Coffee is a specialty coffee production roaster based out of Tallahassee, Florida, making waves nationally. Since its inception in 2010, Lucky Goat Coffee has remained focused on expanding the brand through exceptional customer interactions and company specialization.The role of Coffee Operations Manager plays an integral part in the Lucky Goat...
-
Customer Service Representative
1 week ago
Tallahassee, Florida, United States MyFlorida Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our team as a Member Services Advocate. This role will provide exceptional service to our clients, answering their questions and addressing their concerns related to retirement benefits.As a Member Services Advocate, you will be the primary point of contact for our clients,...
-
Customer Service Representative
3 weeks ago
Tallahassee, Florida, United States Hendrick Automotive Group Full timeHendrick Automotive Group is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer concerns, resolving issues between customers and dealership, and maintaining customer satisfaction.Job SummaryThis role involves working closely with department...
-
Shop Operations Manager
3 weeks ago
Tallahassee, Florida, United States PeopleScout Full timeShop Manager Job DescriptionWe are seeking a highly skilled and experienced Shop Manager to lead our team in Tallahassee, FL. As a Shop Manager, you will be responsible for directing leadership and development of staff, ensuring adherence to safety standards and company policies.Key Responsibilities:Direct leadership and development of staffServe as a...
-
Cafe Operations Manager
1 week ago
Tallahassee, Florida, United States Lucky Goat Coffee Full timeCafe Leader Job DescriptionLucky Goat Coffee is a specialty coffee production roaster based out of Tallahassee, Florida. The Cafe Leader role is an integral part of the Lucky Goat Coffee Cafe experience. This position is responsible for overseeing daily operations, cultivating an exceptional customer experience, and developing the next generation of coffee...
-
Senior Logistics Operations Manager
1 week ago
Tallahassee, Florida, United States Ryder System Full timeAbout Ryder SystemRyder System is a leading provider of transportation and logistics services. Our company prides itself on its commitment to excellence, safety, and customer satisfaction.Job OverviewWe are currently seeking a Senior Logistics Operations Manager to join our team. This role will be responsible for overseeing the efficient operation of...
-
Customer Service Representative
4 weeks ago
Tallahassee, Florida, United States Florida First Psychiatry Specialist Full timeJob Brief: We are seeking a highly skilled and organized Front Desk Receptionist to provide exceptional customer service at our main entrance. As the first point of contact for visitors, you will be responsible for creating a positive and welcoming experience for our guests.Responsibilities:Ensure the front desk area is tidy and well-stocked with necessary...
-
Customer Service Team Member
1 week ago
Tallahassee, Florida, United States The Hertz Corporation Full timeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate.As a key member of our team, you will be responsible for providing exceptional customer service by managing the rental process, including processing customer rentals, consulting with customers on their needs, and actively resolving any issues...
-
Retail Operations Manager
1 week ago
Tallahassee, Florida, United States Burlington Coat Factory Corporation Full timeAbout BurlingtonWe are a dynamic retail organization that values diversity and inclusivity in our communities. If you're looking to grow your career in retail with a caring and inclusive company, we encourage you to apply for this Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor role.Job DescriptionThis leadership position is an...
-
Property Operations Manager
1 week ago
Tallahassee, Florida, United States BH Full time**Company Overview**BH is a leading provider of student housing solutions, with a strong foundation built over 37 years. We understand that great customer service is key to resident satisfaction and we strive to provide an exceptional experience for our residents.We are currently seeking a highly skilled Property Operations Manager to join our team. This...
-
Facilities Operations Manager
4 days ago
Tallahassee, Florida, United States Aldi Full timeWe are committed to creating efficiencies across our organization and delivering exceptional products to our customers.The Facilities Operations Manager position is a challenging leadership role that requires accountability, vision, and expertise in facilities management. We offer a competitive starting salary plus benefits along with a company vehicle to...
-
Customer Service Representative
4 days ago
Tallahassee, Florida, United States McDonald's Full timeWe are seeking a motivated and team-oriented individual to join our restaurant team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, preparing food, and maintaining a clean environment.Job OverviewIn this role, you will have the opportunity to work in a fast-paced environment and develop your skills...
-
Restaurant Operations Manager
1 week ago
Tallahassee, Florida, United States Gecko Hospitality Full timeAbout Gecko HospitalityAs a Restaurant Operations Manager, you will be responsible for overseeing restaurant operations at the department level. This role embodies leadership rooted in our company's core values and is critical to achieving balanced results by following established systems, methods, and procedures.Salary InformationWe offer an attractive...
-
Tallahassee, Florida, United States CCMC Full timeWe are seeking a highly skilled Customer Service Liaison to join our team at CCMC, a community management company that specializes in master-planned communities.Job OverviewThe Customer Service Liaison will be responsible for maintaining a high degree of customer satisfaction by providing exceptional service to residents and responding to inquiries in a...
-
Pest Control Customer Service Representative
5 days ago
Tallahassee, Florida, United States Native Pest Management Full timeJob SummaryWe are seeking a professional and polite Customer Service Representative to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our services.About the RoleThis position will handle a high volume of inbound and outbound calls and should seek to create a positive experience for...
-
Customer Service Ambassador
1 week ago
Tallahassee, Florida, United States YouFit Full timeJob Opportunity at YouFit GymsWe are seeking a Customer Service Ambassador to join our team in the Tallahassee location.About the JobThe Customer Service Ambassador will be responsible for delivering exceptional customer service, creating a positive member experience, and driving revenue growth through sales and service skills.Key ResponsibilitiesDeliver...