Store Leadership Specialist
5 days ago
KnitWell seeks an exceptional Store Leadership Specialist to support the customer experience and shape a strong store culture for associates. As a key member of our retail team, you will have the opportunity to nurture relationships with both customers and associates.
About KnitWell
We are a dynamic company dedicated to providing exceptional customer service and creating a positive shopping experience. Our stores offer a wide range of products, and we are committed to helping our customers find what they need. We value our employees and strive to create a work environment that is supportive and inclusive.
Key Responsibilities
* Support the customer experience by addressing customer inquiries and concerns* Shape a strong store culture by leading by example and promoting a positive attitude among associates* Nurture relationships with customers and associates to build trust and loyalty* Collaborate with other store leaders to achieve sales goals and improve customer satisfaction* Identify areas for improvement and implement changes to enhance the shopping experience
Requirements
* 2+ years of retail experience, preferably in a leadership role* Excellent communication and interpersonal skills* Ability to work effectively in a fast-paced environment* Strong problem-solving and decision-making skills* Basic math skills and accuracy with handling cash and operating a point-of-sale system* Ability to stand for long periods, bend, stoop, and lift up to 25 pounds
Compensation
The estimated salary for this position is $65,000 - $80,000 per year, depending on experience.
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