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Field Service Technician

4 weeks ago

Portland, Oregon, United States Marvin Full time
Job Overview

As a Field Service Technician at Marvin, you will play a crucial role in providing exceptional customer service and ensuring the successful installation of our windows and doors. If you have experience in installation and a passion for delivering outstanding results, we encourage you to apply for this exciting opportunity.

Key Responsibilities
  • Provide post-sales support for Marvin windows and doors, ensuring timely and professional communication with customers and internal teams.
  • Manage your time efficiently, plan routes, and schedule service jobs to meet our service goals and customer needs.
  • Document jobsites clearly, providing valuable insights to our support staff to facilitate timely closure of service requests.
  • Utilize company-provided vehicles and technology to perform your duties.
Requirements
  • Dependable work ethic and self-motivation.
  • Excellent social skills, with the ability to deliver difficult messages and manage customer expectations.
  • Strong computer skills and a positive attitude.
  • Ability to make sound financial decisions and think outside the box to resolve service issues.
  • Excellent organizational skills to effectively handle weekly work schedules.
What We Offer
  • A competitive salary range of $24-$30 per hour, based on experience.
  • A comprehensive benefits package, including health insurance, paid holidays, and a 401(k) retirement savings match.
  • A $300 annual wellbeing account to spend on your health and happiness.
  • A Better Living Day, a paid day off to enjoy your favorite activities.
  • Annual profit sharing and a Brighter Days Fund to support you in times of need.
About Marvin

Marvin is a family-owned and led window and door company, committed to creating better ways of living. We're proud to be one of America's Top 20 Large Employers of 2024, according to Forbes Magazine. Join our team and become part of a community that values opportunities, innovation, and a culture that feels like home.