Ford Shop Foreman Lead

6 days ago


Glen Burnie, Maryland, United States Bob Bell Ford Hyundai Full time

We are seeking a highly skilled and experienced Ford Shop Foreman to lead our service team at Bob Bell Ford Hyundai in the greater Baltimore area.

As a Shop Foreman, you will play a critical role in ensuring that our customers receive exceptional service while maintaining a high level of productivity and efficiency within the service department.

About the Role

This is a leadership position that requires strong communication and organizational skills, as well as the ability to multitask and prioritize tasks effectively.

The successful candidate will have prior automotive service experience, excellent communication skills, and a dedication to achieving great customer service. They will also possess team building skills, be able to multitask in a fast-paced environment, and have CDK ADP experience preferably, as well as Ford certification.

Key Responsibilities
  • Plan, organize, lead, and control the flow of service work through the service department in a professional, timely manner, ensuring quality repairs.
  • Allocate technician and workshop time and resources efficiently.
  • Serve as a liaison between the Service Manager, Service Consultants, Parts personnel, and Technicians.
  • Schedule shop work to facilitate maximum productivity in accordance with center policy and the technician skill level required.
  • Set work priorities to consider repeat repairs or clients who are waiting.
  • Accurately estimate shop capacity and shop loading, and provide accurate reports upon request.
  • Review job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service consultant.
  • Review hard copies of repair orders turned in by technicians to ensure that assigned work has been performed and the repair order has been completed properly.
  • Maintain and monitor effective time controls.
Benefits
  • Medical and Prescription Drug Plans.
  • Health Savings Account (HSA) Eligibility.
  • Dental and Vision Plans.
  • 401K.
  • Disability and Life Insurance.
  • Career Progression.
  • Great Company Culture.
Compensation Package

We offer a competitive salary range of $80,000 - $110,000 per year, depending on experience, plus benefits and opportunities for career growth and development.



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