Restaurant Operations Supervisor

4 weeks ago


New Bedford, Massachusetts, United States The Black Whale Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Supervisor to oversee the daily operations of our restaurant. The successful candidate will be responsible for ensuring exceptional customer service, managing staff, and maintaining a clean and safe environment.

Key Responsibilities
  • Supervise and coordinate the activities of restaurant staff to ensure efficient service and high-quality food preparation.
  • Monitor and maintain a clean and safe environment, adhering to health and safety regulations.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Manage staff performance, providing coaching and feedback to ensure high standards are met.
  • Collaborate with the management team to achieve business objectives and improve operational efficiency.
Requirements
  • Previous experience in a supervisory role in the hospitality industry.
  • Excellent communication and leadership skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong problem-solving and analytical skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer
  • A competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • A dynamic and supportive work environment.

The Black Whale is an equal opportunities employer and welcomes applications from diverse candidates.



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