Customer Experience Representative
7 days ago
We are seeking highly motivated and skilled individuals to join our team as Field Technicians. As a representative of DISH, you will be responsible for delivering exceptional customer experiences by installing and maintaining our cutting-edge technology solutions.
**Job Summary:**
The primary focus of this role is to ensure that customers receive the highest level of service and support. You will be working closely with customers in their homes, providing expert advice on how to get the most out of their DISH services. Your goal will be to simplify lives and make a lasting impression on each customer interaction.
**Key Responsibilities:**
* Deliver exceptional customer service and support* Install and maintain DISH technology solutions* Provide expert advice on how to utilize DISH services* Collaborate with customers to understand their needs and preferences* Work effectively in a fast-paced environment with minimal supervision* Maintain a safe and healthy work environment*
**Requirements:**
* Ability to build rapport quickly and establish trust with customers* Strong communication and interpersonal skills* Physical ability to stand for long periods, lift heavy equipment, and work in various weather conditions* Valid driver's license and a clean driving record* High school diploma or equivalent* Basic computer skills and ability to learn new software applications*
**Benefits:**
We offer a competitive salary of $22.25/hour, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and tuition reimbursement. Our comprehensive training program will equip you with the skills and knowledge needed to succeed in this role.
**Estimated Salary Range:** $45,600 - $93,120 per year, based on location and experience. The actual salary may vary based on individual qualifications and performance.
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