Patient Experience Coordinator

6 days ago


Palm Beach Gardens, Florida, United States Aspen Dental Full time
About the Role

As a Patient Experience Coordinator at Aspen Dental, you will play a vital role in creating a positive and memorable experience for our patients. You will be responsible for providing exceptional customer service, managing front-office tasks, and supporting the dental team to ensure seamless patient care.

Key Responsibilities
  • Provide Superior Patient Service: Deliver compassionate and personalized care to patients, ensuring their needs are met and exceeded.
  • Schedule and Confirm Appointments: Efficiently manage patient schedules, verify insurance, and collect payments to minimize delays and maximize productivity.
  • Balance Nightly Deposits and Credit Card Processing: Accurately process transactions, reconcile accounts, and maintain a secure and organized financial environment.
  • Additional Tasks: Perform various administrative duties as assigned by the Manager, ensuring the smooth operation of the dental practice.
Preferred Qualifications
  • High School Diploma or Equivalent: Possess a strong educational foundation and a commitment to ongoing learning and development.
  • Strong Communication and Interpersonal Skills: Demonstrate excellent verbal and written communication skills, with the ability to build rapport with patients, colleagues, and management.
  • Time Management and Organization: Prioritize tasks, manage multiple responsibilities, and maintain a high level of productivity in a fast-paced environment.
  • Attention to Detail: Ensure accuracy and attention to detail in all aspects of patient care and administrative tasks.
About Aspen Dental

Aspen Dental is a world-class dental service organization dedicated to delivering exceptional patient care and experiences. Our team of professionals is committed to providing a supportive and inclusive work environment, where everyone has the opportunity to grow and thrive.



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