Senior Product Manager Technical

3 weeks ago


Austin, Texas, United States Amazon Full time
About the Role

Amazon is seeking a highly skilled Sr. Product Manager - Technical to join our Ops Tech Solutions Team. This is a critical role that will drive the technical roadmap for key technology initiatives, ensuring seamless integration with business stakeholders and strategic objectives.

Key Responsibilities
  • Contribute to engineering discussions around technology decisions and strategies related to a product.
  • Lead the development and execution of a bold product strategy and vision for the next generation of devices and services.
  • Lead initiatives in various stages of the lifecycle - from ideation to development to launch.
  • Define creative, high-quality, and long-term product roadmaps based on team strategy and vision.
  • Develop detailed and crisp business requirements and user stories that can be used to create product specifications and architecture.
  • Manage prioritization and trade-offs among customer experience, performance, and operational load.
  • Proactively identify and resolve issues that may impair the team's ability to meet strategic, financial, and technical goals.
  • Drive decision-making and product launches in partnership with Engineering, UX, Operations, Business - Development, Go to Market, PR, Legal, Finance, and other cross-functional teams.
  • Create buy-in for the product vision and strategy with leadership and internal partners.
About the Team

The Ops Tech Solutions Team values diverse experiences and is committed to creating a workplace that is inclusive and respectful. We strive for flexibility as part of our working culture and believe that achieving success at work should never come at the expense of sacrifices at home.

Requirements
  • 8+ years of product management experience.
  • Experience owning/driving roadmap strategy and definition.
  • Experience with feature delivery and trade-offs of a product.
  • Experience with end-to-end product delivery.
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product.
  • Experience managing technical products or online services.
  • Experience in representing and advocating for a variety of critical customers and stakeholders during executive-level prioritization and planning.
  • 5+ years of experience in deploying ServiceNow ESC portal - UX/UI and Virtual Agent.
  • Requires travel 25% to Amazon Fulfillment Centers.
  • Bachelor's degree.
Preferred Qualifications
  • Experience in building and driving adoption of new tools.
  • MBA.
  • Experience in using analytical tools such as Tableau, Qlikview, QuickSight.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit our website.



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