IT Infrastructure Specialist

3 weeks ago

Clovis, New Mexico, United States Insight Global Full time

Job Summary:

The IT System Admin will be responsible for the implementation, support and maintenance of various technologies managed by the Information Technology department. This person will focus on the administration of desktop PC's, servers, network equipment, telephony, security/access technologies and related systems operations.

Key Responsibilities:

  • Perform on-site and remote technical support by diagnosing hardware and software problems and replacing defective components
  • Maintains and monitors server operations, server backups, anti-virus compliance, encryption compliance, and network components according to standards and procedures; including incident and service request ticketing
  • Performs 3rd level technical support for issues escalated from service desk
  • After hours support on a rotational basis

Requirements:

  • 1-2 years of experience as a system administrator
  • Experience with VMware servers
  • Familiar with imaging laptops, troubleshooting, basic working in ticket queue
  • Exhibits solid interpersonal and professional skills
  • Working knowledge of Server and PC operating systems and Active Directory
  • Basic understanding of TCP/IP networks, and VOIP telephony
  • Good written and verbal communication skills
  • Willing to go on-site 5x per week – 8am-5pm (can be flexible with some remote work)

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