Healthcare Quality Improvement Specialist
5 days ago
Company Overview:
Optum, a global organization, delivers care and utilizes technology to improve the health outcomes of millions of people. Our mission is to help individuals live healthier lives and make the healthcare system more efficient.
Salary:$44,000 - $60,000 per year
Job Description:
We are seeking a skilled Healthcare Quality Improvement Specialist to join our team. The ideal candidate will have 2+ years of telephonic customer service experience and 1+ year of healthcare background with medical terminology and clinical issues familiarity.
The primary responsibilities of this role include:
- Assisting in the review of medical records to highlight quality opportunities for medical staff
- Data collection, data entry, quality monitoring, upload of images, and chart collection activities
- Locating medical screening results/documentation to ensure quality measures are followed in the closure of gaps
- Tracking appointments and documenting information completely and accurately in all supported systems
Required Skills and Qualifications:
- High School Diploma / GED
- 2+ years of telephonic customer service experience
- 1+ year of healthcare background with medical terminology and clinical issues familiarity
- Experience with navigating, filtering, and analyzing reports in Microsoft Excel
- Ability to work any of our 8-hour shift schedules during normal business hours of 8:00am-5:00pm CT
Benefits:
- Comprehensive benefits package
- Career development opportunities
- Diverse and inclusive work environment
Location:This role is based in the United States and requires flexibility to work from home.
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