Insurance Policy Specialist

1 week ago


Lancaster, Ohio, United States State Farm Insurance Full time

Job Summary: As an Insurance Policy Specialist at State Farm Insurance, you will play a critical role in ensuring our customers receive accurate and timely information regarding insurance products and services.

  • You will be responsible for processing policy applications, renewals, and cancellations with precision and efficiency.
  • Your exceptional communication skills will enable you to handle billing and payment inquiries, resolve customer issues, and collaborate with team members to deliver exceptional customer satisfaction.
  • You will maintain accurate customer records and stay updated on industry trends and changes in insurance policies.

About the Role: This is a dynamic opportunity for a detail-oriented and customer-focused professional who thrives in a fast-paced environment. If you possess excellent problem-solving skills, are able to multitask, and have a passion for delivering outstanding customer experiences, we encourage you to apply.

Key Responsibilities:

  • Process policy applications, renewals, and cancellations accurately and efficiently.
  • Handle billing and payment inquiries promptly and professionally.
  • Resolve customer issues and complaints in a fair and efficient manner.
  • Maintain accurate customer records and update information as needed.
  • Collaborate with team members to ensure seamless customer service delivery.
  • Stay updated on industry trends and changes in insurance policies.

Benefits: We offer a competitive salary of $45,000 - $60,000 per year, comprehensive benefits package, and opportunities for career growth and development. Our team is committed to fostering a culture of excellence, respect, and inclusivity, and we strive to provide a work environment that is engaging, challenging, and rewarding.



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