Customer Service Coordinator
7 days ago
Penske Truck Leasing is seeking a skilled Customer Service Coordinator to join our team in Charlotte, NC. This is a first shift position that requires strong communication and organizational skills.
Key Responsibilities- Develop daily and weekly workforce plans to maximize customer service and productivity.
- Communicate with customers regarding maintenance updates and resolve service issues.
- Ensure all Penske Rental units are maintained and prepared for customers.
- Hold vendors accountable for quality and adherence to schedule for outside work.
- Provide exceptional customer service to ensure customer satisfaction and retention.
- 2 years of customer service experience required.
- At least 1 year of hands-on mechanical experience required.
- 2 years of supervisory experience preferred.
- ASE certification preferred.
Penske offers a competitive salary of $55,000 - $65,000 per year, depending on experience. Additional benefits include health insurance, 401(k) matching, and paid time off.
About PenskePenske Truck Leasing is a leading global transportation provider that delivers innovative solutions to help companies move forward. With headquarters in Reading, PA, we are driven by a dedication to excellence and a commitment to customer success.
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