Senior Management Specialist

1 week ago

Greensboro, United States SOS International LLC Full time
About the Role

We are seeking a highly skilled Senior Management Specialist to join our team in Greensboro, NC. As a key member of our staff, you will be responsible for overseeing program operations and providing support to our customer's mission.

Job Summary

This is a challenging opportunity for an experienced professional to lead program-wide oversight, ensure compliance with contract requirements, and maintain effective relationships with stakeholders. If you have a strong background in management, excellent communication skills, and a passion for delivering results, we encourage you to apply.

Responsibilities
  • Serves as secondary on-site liaison to the HHS Office of Refugee Resettlement (ORR) and other governmental entities and stakeholders involved with the HHS ORR mission in Greensboro, NC.
  • Provide support to the Program Director on program-wide oversight of all inputs, outputs, and outcomes associated with program performance.
  • Oversee daily performance ensuring program requirements are met in accordance with the contract statement of work (SOW) at the best value (Performance, Quality, Cost).
  • Communicate directly with customer operational and program leads as required to maintain a good, effective working customer relationship.
  • Hold operational meetings as required to discuss operations and support personnel performance to identify program deficiencies and propose potential solutions.
  • Conduct analysis and provide reports with recommendations for all assigned work functions, activities, processes, and organizational departments.
  • Assist with the development of systems, processes, and tools to enhance program performance.
  • Maintain communication with program support staff setting program goals and objectives by assisting the various supporting teams to establish operational policies and procedures to enhance program operations.
Requirements
  • Must be authorized to work in the U.S.
  • Must have a bachelor's degree in education, psychology, sociology or other relevant behavioral science.
  • Must have at least five (5) years of progressive employment experience with a social services or childcare Agency or organization.
  • Must pass a drug test, motor vehicle record check, and a background check, after accepting a conditional offer of employment.
Preferred Qualifications
  • Experience and/or training in ORR operated shelters is preferred but not required.
  • Experience working with immigrant populations and child welfare is preferred but not required.
  • Spanish-English bilingual is preferred but not required.
Work Environment
  • Work in a fast-paced environment and remain emotionally controlled.
  • Willing to work evenings, weekends, and holidays as needed.
  • Ability to work flexible hours. We operate 24/7/365. Inside and outside, all weather conditions.
  • Travel throughout the U.S. as needed.
Estimated Salary Range

$80,000 - $110,000 per year, depending on experience.

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