Customer Engagement Director

6 days ago


Gulfport, Mississippi, United States Ryder System Full time

Ryder System is a leading provider of transportation and logistics solutions, with a strong focus on customer engagement and satisfaction. We are currently seeking an experienced Customer Engagement Manager to join our team.

Job Summary

The Customer Engagement Manager will be responsible for managing assigned accounts in the Business Unit, developing sales penetration plans to expand Ryder's wallet share, and presenting Ryder services and capabilities to customers. This role requires a deep understanding of customers' businesses, goals, and objectives, as well as excellent communication and negotiation skills.

Key Responsibilities
  • Attain or exceed assigned sales quotas and profit targets
  • Maintain regular and consistent contact with customers to meet their needs
  • Develop relationships with all customer buying influencers
  • Present Ryder services and capabilities to customers
  • Segment account base by opportunity for growth, renewal, and potential for risk of loss
Requirements

To succeed in this role, you will need:

  • A bachelor's degree in business, marketing, or transportation, or equivalent experience
  • 2 years or more experience providing service to customers
  • 2 years or more experience selling to customers
  • Sales skills, account management skills, negotiation skills, contractual leasing, pricing, and knowledge of industry trends
Compensation and Benefits

We offer a competitive salary range of $55,000 to $60,000 per year, as well as a comprehensive benefits package, including medical, prescription, dental, vision, life insurance, and disability insurance options, paid time off, and a tax-advantaged 401(k) retirement savings plan.

We are proud to be an Equal Opportunity Employer and Drug-Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with a disability.



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