Coffee Shop Experience Leader

3 days ago


Boston, Massachusetts, United States Blank Street Full time
Transforming the Coffee Experience

At Blank Street, we're revolutionizing the high street grab-and-go coffee transaction by delivering a higher-quality, hospitality-driven experience. As a Coffee Shop Experience Leader, you'll be part of our team that's passionate about making every customer interaction exceptional.

About the Role
  • Spearhead individual, team, and location initiatives to drive sales and business performance.
  • Support your General Manager in leading company initiatives and provide feedback to the Senior Leadership team.
  • Be part of the new store opening team and contribute to the launch of 120 Causeway Street.
Your Responsibilities

You will:

  1. Craft beautiful, well-executed coffee products according to company standards.
  2. Serve all customers with energy, warmth, and empathy.
  3. Maintain coffee quality standards across your store and assist coffee trainers in ensuring recipes are up to date.
About You

We're looking for a born player-coach who thrives when working alongside a team to deliver a quality cup of coffee. You'll excel in fast-paced environments and enjoy an inclusive, collaborative workplace where your voice genuinely counts.

What We Offer
  • A competitive salary: $50,000 - $60,000 per year.
  • Full-time hours (30-40 hours per week) with 4-5 days of availability required and must be available to work 2 peak days (usually weekend days).
  • Medical, dental, and vision benefits.
  • Barista accreditation/training program.
  • Paid training time.
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