Customer Service Associate

4 weeks ago


Houston, Texas, United States Texas Thrift Houston,TX #174 - Fondren Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier/Floor Worker at Texas Thrift Houston,TX #174 - Fondren. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.

Key Responsibilities
  • Customer Engagement: Provide fast, friendly, and courteous service to customers, responding to their questions and taking initiative to find answers.
  • Sales Floor Maintenance: Walk the sales floor, straightening and organizing as needed, and remove trash from the sales floor.
  • Processing: Operate the cash register, receive payment from customers, and accurately count and provide change as required.
  • Work Area Maintenance: Maintain the cleanliness and organization of the work area for safety and efficiency.
  • Safety: Provide a hazard-free environment for customers and team members by following company safety guidelines and procedures.
  • Communication: Communicate with the public in a courteous manner, communicate issues or potential hazards to management, and communicate with fellow employees in a respectful manner.
Requirements
  • Must be at least 18 years of age
  • Ability to concentrate and pay close attention to detail
  • Eye-hand coordination to sort, grasp, color coordinate, and tag
  • Ability to perform basic math calculations
  • Excellent customer service and communication skills
  • Ability to read and write
Working Conditions
  • Exposure to the public on an ongoing basis
  • Exposure to temperature fluctuations periodically
  • Flexible with scheduling changes due to store needs and sales events
  • May require overtime on occasion due to store needs


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