Customer Service Associate
2 days ago
Dayton Freight is a stable and growing organization offering a competitive weekly pay, quick advancement opportunities, and a comprehensive benefits package. Our modern facilities provide a professional and positive work environment.
ResponsibilitiesAs a Customer Service Representative, you will assist Dayton Freight customers with various inquiries, including freight pickup requests, rate quotes, and shipment tracing. Your duties will include:
- Assisting the Service Center Manager
- Taking and delivering messages for the Service Center Manager and Account Managers
- Providing assistance to Drivers
- Preparing bills of lading and delivery receipts
- Maintaining excellent communication with external and internal customers and interline companies
You may also be asked to assist with:
- Payroll
- Data entry
- Freight reports
- Driver collect reports
- Billing and filling
To succeed in this role, you should possess:
- Proficiency in Microsoft Office Programs
- Excellent keyboarding skills
- Experience working in a fast-paced environment with attention to detail
- Ability to handle a high volume of phone calls
- Exceptional communication and customer service skills
As a valued member of our team, you will enjoy:
- Stable and growing organization
- Competitive weekly pay
- Quick advancement opportunities
- Customized training program
- Professional, positive, and people-centered work environment
- Modern facilities
- Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
- Paid holidays (8); paid vacation and personal days
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